OUR CUSTOMERS LOVE US
OUR CUSTOMERS LOVE US
“Veran exceeds all expectations! I feel elegant and sophisticated wearing their pieces.”
Frequently Asked Questions
How can I contact you?
If you have any questions or feedback, feel free to email us atsupport@cologny-store.com. We’ll do our best to respond to your request as quickly as possible.
How can I return an item if I don't like it?
We are committed to customer satisfaction. If you're not happy with an item, we offer a 14-day return period. Simply contact us by email and we’ll start the return process for you.
Can I modify or cancel my order?
Absolutely — you can modify or cancel your order as long as it hasn’t been shipped yet. If you’d like to make changes or cancel, please contact us immediately atsupport@cologny-store.com. Our customer service team is available 24/7 and will do their best to assist you promptly.
How long do I have to return my order?
We offer a 14-day return period.
